Credibility
Does not publish false or egregiously misleading content at a significant level: The site does not produce false or egregiously misleading content at a level that, in NewsGuard’s judgment, signifies a clear disregard for factual accuracy. In practice, it means that, in NewsGuard’s judgment, a visitor to the site risks being significantly misled on important topics. (22 Points)
Here are some reasons that a site might pass this criterion:
- The site has not been found to publish false or egregiously misleading content that, in NewsGuard’s judgment, means a visitor to the site risks being seriously misled.
- Factual errors or misstatements on the site are generally minor or on insignificant topics.
- Major mistakes are generally quickly and transparently corrected or retracted.
- If the website published significant false or egregiously misleading content in the past, it has not published such content in recent months at such a level that, in NewsGuard’s judgment, means a visitor to the site risks being seriously misled.
- If the website accurately quotes other publications or sources making significant false or egregiously misleading potentially harmful claims, it generally does not present those false claims as fact. However, doing so, especially without questioning the quoted false claim or presenting an alternative view, might mean that it will fail the criterion for gathering and presenting news responsibly.
- If the website sometimes publishes significant false or egregiously misleading claims, the claims do not constitute a significant risk of a visitor to the site being seriously misled in NewsGuard’s judgment.
Here are some reasons that a site might fail this criterion:
- The site has been found to publish false or egregiously misleading content at a level that, in NewsGuard’s judgment, means a visitor to the site risks being misled on these topics. False means that there is clear, credible evidence contradicting the claim such that a reasonable person taking care to get the facts right would be unlikely to make the false claim. Egregiously misleading means that facts are presented in a way that would cause an average reader to receive a significantly distorted view of the facts at hand—for example, failure to include any of the extensive countervailing information that overwhelmingly contradicts or undermines a claim being made.
- The site has published significant false or egregiously misleading content in the past that is still featured on the site in a manner in which, in NewsGuard’s judgment, means current users risk being significantly misled by it—for example, through search results on a significant topic in the news, via social media posts linking to the claim, on a dedicated section linked from the homepage or on a topic page aggregating the site’s coverage of a topic currently of interest.
- The site states as fact claims that are contradicted by an abundance of scientific evidence that, in NewsGuard’s opinion, mean a visitor to the site risks being misled on these important topics.
- The site promotes conspiracy theories that cannot be disproven but have no basis in fact and are contradicted by an abundance of credible evidence that, in NewsGuard’s opinion, mean a visitor to the site risks being misled on these important topics.
- The site quotes other publications or sources making significantly false or egregiously misleading claims and presents those false claims as fact that, in NewsGuard’s opinion, mean a visitor to the site risks being misled on these important topics.
- In some cases, a government-owned outlet that accurately, but uncritically, quotes the false or egregiously misleading claims of its government owner will fail this criterion. This is especially likely to be the case where the news outlet does not have an effective charter enabling it to publish independently of the views of the government.
Note: In assessing this criterion, NewsGuard reviews both claims made in news articles and factual statements made in opinion pieces, even if those pieces are clearly labeled as opinion. However, NewsGuard does not rate any of the criteria based on the opinion expressed.
Gathers and presents information responsibly: Content providers are generally fair and accurate in reporting and presenting information. They reference multiple sources, preferably those that present direct, firsthand information on a subject or event or from credible secondhand news sources, and they do not egregiously distort or misrepresent information to make an argument or report on a subject. (18 Points)
Here are some reasons that a site might pass this criterion:
- The site generally reports on events factually and presents information in context.
- The site generally attributes information to credible sources and credits content that it republishes to the original source.
- The site generally publishes claims that can be verified, either by attributing information to reliable sources or providing evidence or firsthand reporting.
- When articles quote someone making a clearly false claim, the site typically notes the falsehood to readers.
- When articles quote someone making an unsubstantiated claim for which there is significant countervailing evidence, the site typically includes countervailing evidence or notes that the claim is unsubstantiated.
- If the site has made some false or unsubstantiated claims, it has not repeatedly done so.
- If the site publishes content generated by artificial intelligence, there is adequate oversight of that content to prevent egregious errors.
Here are some reasons that a site might fail this criterion:
- The site egregiously distorts or misrepresents facts—for example, taking quotes out of context or citing a scientific study to make a false point not supported by the research.
- The site fails NewsGuard’s criterion for not repeatedly publishing false content.
- The site regularly quotes sources or other publications making clearly false claims without noting that those claims are false.
- The site regularly quotes sources or other publications making unsubstantiated claims about which there is credible countervailing evidence without noting that the information is unsubstantiated or providing some countervailing evidence.
- The site has published numerous older, clearly false claims on significant topics that remain online uncorrected, even if it has not published such claims recently.
- The site publishes one-sided coverage of issues, such as politics, without clearly disclosing that it is owned or financed by a government or organization that supports the site’s views—for example, a website owned by a political campaign that publishes negative stories about other candidates without disclosing that conflict of interest.
- The website publishes poorly sourced information that is difficult to verify and omits context such as times, places, and names.
- The site routinely republishes content from other publishers without attribution or credit to the original source.
- The website predominantly cites anonymous sources whose connection to the information is not clearly described.
- The site publishes content generated by artificial intelligence without disclosure to readers and without adequate oversight of that content, resulting in egregious errors.
Has effective practices for correcting errors: The site regularly identifies errors and publishes clarifications and corrections, transparently acknowledges errors, and does not regularly leave significant false content uncorrected. (12.5 Points)
Here are some reasons that a site might pass this criterion:
- There is evidence that the site has a regular practice of correcting errors in its stories, publishing at least one correction a year and publishing previous corrections in past years.
- Corrections are visible and the error being corrected generally is clearly described to the reader.
- The site has not yet been publishing content for a full year and, while it has not published corrections, NewsGuard’s review did not find clearly false claims that would require a correction—making it too early for NewsGuard to find a failure on this criterion.
Note: A Nutrition Label may note that a site has published a corrections policy, but the existence of such a policy is not necessary to pass this criterion.
Here are some reasons that a site may fail this criterion:
- The site does not regularly correct errors, meaning NewsGuard could not find evidence of at least one correction issued per year in recent years.
- The site repeatedly deletes or edits inaccurate content to remove errors instead of transparently issuing corrections.
- The site previously published transparent corrections but has not done so in the last 12 months.
- The site only corrects errors as a result of NewsGuard’s review process.
- Even if the site regularly issues corrections for minor errors, it repeatedly leaves significantly false claims uncorrected.
Handles the difference between news and opinion responsibly: Content providers who convey the impression that they report news or a mix of news and opinion distinguish opinion from news reporting, and when reporting news, do not egregiously cherry pick facts or stories to advance opinions. Content providers who advance a particular point of view disclose that point of view. (12.5 Points)
Here are some reasons that a site might pass this criterion:
- The site publishes opinion content in a designated section clearly labeled as opinion using terminology that would be understood by the average reader, such as “opinion,” “editorial,” “commentary,” “analysis” or another label that an average reader would understand.
- The content signals that it is the opinion of the author by providing the author’s name with a colon in the headline.
- If the site has an overall agenda or point of view in its news coverage that it advances by its choice of the stories it covers or the views that the stories advance, it clearly discloses and describes its perspective to readers somewhere prominent on the site—such as on an about page or the site’s homepage.
- Content presented as news generally does not contain opinionated language.
- The site clearly describes itself as an opinion site, does not purport to publish straightforward news content, and does not present any of its content as news.
Here are some of the reasons that a site might fail this criterion:
- Content presented as news frequently contains opinionated language.
- The site advances a particular point of view through clearly one-sided story selection that advances that point of view without disclosing that perspective to readers.
- The site mixes news stories and opinion stories throughout the site without clearly distinguishing between the two types of stories.
- The site inaccurately labels its news or opinion content.
Sites might receive an “N/A” on this criterion if:
- The site is clearly the website of an advocacy organization and is transparent about its mission.
Avoids deceptive headlines: The site generally does not publish headlines that include false information, significantly sensationalize, or otherwise do not reflect what is actually in the content under the headline. (10 Points)
Here are some reasons that a site might pass this criterion:
- The site publishes accurate, factual headlines that properly communicate the content they represent.
- If the site publishes buzzy, slightly sensational headlines, they generally do not misrepresent facts or misdescribe the content to which they refer.
- If the website has published some deceptive headlines, it has not done so frequently enough that a user would be likely to encounter the headlines on a regular basis.
Here are some reasons that a site might fail this criterion:
- The site frequently runs headlines that do not accurately reflect the content.
- The site regularly publishes headlines that contain significant falsehoods.
Sites might receive an “N/A” on this criterion if:
- The site does not publish headlines.